Placing an order

Once ready to place an order please contact us at:


  • Under normal circumstances, orders are filled within 4 business days.

  • We will ship orders only inside the United States.

  • We will choose the most economical means of delivery unless you state otherwise.

  • Shipping charges are calculated at the time the order is filled.

Special Orders

We welcome special orders at the Craft Center and will try our best to fill your needs. We have access to over 10,000 book titles. If you would like to view a complete listing visit: www.hoffmandis.com. We will be happy to order anything you might like. We place orders regularly, but when placing a special order you may have a short wait for your items to arrive. We will try our best to accommodate your needs.

Please refer to our store policies for information regarding order cancellations and returns.

Store Policies


Orders are canceled on a best effort basis. Once your order is in the custody of the shipping provider it cannot be canceled and is subject to our return policy. If you have the need to cancel an order that has been placed over the phone or on our website you can do so by e-mail or telephone instruction. You will need to provide:

  • Name

  • Telephone number or e-mail address

  • Mailing address

  • Order Date

  • Order Amount

  • Last 4 numbers of the credit card used for the purchase

Return Policy

  • Pre-approval is required for all returns by mail – please call for authorization.

  • The seller is responsible for return shipping of the order.

  • Returned products and packaging must be unused, like-new, and in re-sellable condition.

  • Product can be returned for original product purchase price with receipt [shipping is nonrefundable].

  • Product must be returned within 15 calendar days for full refund.

  • Product returned after 15 calendar days is subject to a 20% restocking fee.

  • No returns after 30 calendar days.

  • No returns or exchanges on pattern books of any kind, kits with easy access to the pattern, or custom cut fabrics.