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Craft Center Stitchery respects your privacy. Across our business, around the world, we will
only collect, store and use your personal information for defined purposes. We
use your information to support and enhance our relationship with you, for
example, to process your requests, provide service and support, and share
product, service and company news and offerings with you. We do not sell your
personal information. We only share your personal data outside the Craft Center Stitchery
family of companies with your consent or with companies that help Craft Center Stitchery
fulfill its obligations with you, and then only with partners who share
Craft Center Stitchery's commitment to protecting your privacy and data. At any time you may
contact Craft Center Stitchery with any privacy questions or concerns you may have. You also
may ask at any time to see the data you have given us and request correction or
deletion. Our goal is to ensure the highest levels of security and
confidentiality.
Privacy and Data Security
At Craft Center Stitchery, your right to privacy and data security is a primary concern.
That's why, when you visit Craft Center Stitchery.com, we help you maintain control over your
personal data on the Internet. Below are the guidelines we use for protecting
the information you provide us during a visit to our Internet site (www.craftcenterstitchery.com)
or when you use our online support offerings.
Other Craft Center Stitchery and Craft Center Stitchery Co-branded sites may operate under their own privacy
and security policies. Visit
www.nclnet.org/essentials to learn more about how to protect your privacy on
the Internet through a consumer education campaign called Online E-ssentials.
Craft Center Stitchery only asks for specific types of personal information
In a few areas on our Web site and online customer support tools, we ask you
to provide information that will enable us to enhance your site visit, to assist
you with technical support issues or to follow up with you after your visit. It
is completely optional for you to participate.
For example, we request information from you when you:
1.
Register on Craft Center Stitchery.com
2.
Request a quote
3.
Place an order
4.
Provide feedback in an online survey
5.
Participate in a sweepstakes or other
promotional offer
6.
Request e-mail notification of your
order status
7.
Subscribe to a newsletter or a mailing
list
8.
Fill out a support request
In each of the instances above, we may ask for your name, e-mail address,
phone number, address, type of business, customer preference information,
customer number and service tag number, as well as other similar personal
information that is needed to register or subscribe you to services or offers.
If we ever ask for significantly different information we will inform you. In
the case of newsletters or mailing lists, you will be able to "unsubscribe" to
these mailings at any time.
Craft Center Stitchery only uses your personal information for specific purposes
The information you provide will be kept confidential and used to support
your customer relationship with Craft Center Stitchery. Among other things, we want to help you
quickly find information on Craft Center Stitchery.com and alert you to service upgrades,
special offers, updated information and other new products and services from
Craft Center Stitchery. Agents or contractors of Craft Center Stitchery who have access to your personal
information and prospect information are required to keep the information
confidential and not use it for any other purpose than to carry out the services
they are performing for Craft Center Stitchery. Craft Center Stitchery may enhance or merge your information
collected at its site with data from third parties for purposes of marketing
products or services to you.
You can opt-out of receiving further marketing from Craft Center Stitchery at any time
Periodically, we may send you information about our various products and
services, or other products and services we feel may be of interest to you. Only
Craft Center Stitchery (or agents working on behalf of Craft Center Stitchery and under confidentiality
agreements) will send you these direct mailings. If you do not want to receive
such mailings, simply tell us when you give us your personal information.
Craft Center Stitchery will not disclose your personal information to any outside
organization for its use in marketing without your consent
Information regarding you (such as name, address and phone number) or your
order and the products you purchase will not be given or sold to any outside
organization for its use in marketing or solicitation without your consent. Your
information may be shared with agents or contractors of Craft Center Stitchery for the purpose
of performing services for Craft Center Stitchery.
Internet Commerce
The online store at Craft Center Stitchery.com is designed to give you options concerning
the privacy of your credit card information, name, address, e-mail and any other
information you provide us. Craft Center Stitchery is committed to data security with respect
to information collected on our site. We offer the industry standard security
measures available through your browser called SSL encryption. If at any time
you would like to make a purchase, but do not want to provide your credit card
information online, you may place an order without credit card information and a
representative will contact you. Alternatively, you may always contact a sales
representative over the telephone. Simply call 1-866-NEXGEN-9. It has always
been a Craft Center Stitchery practice to contact customers in the event of a potential problem
with your purchase or any normal business communication regarding your purchase.
Customized Experience
New technologies are emerging on the Internet that help us deliver customized
visitor experiences. At Craft Center Stitchery, we primarily use "cookies" to help us determine
which service and support information is appropriate to your machine. Our use of
this technology does not mean that we automatically know any information about
you. We might be able to ascertain what type of computer you are using, but
beyond that, our use of cookies is designed only to provide you with a better
experience when using www.craftcenterstitchery.com. Craft Center Stitchery has no desire or intent to
infringe on your privacy while using the Craft Center Stitchery.com site.
Third-Party Sites
Please be aware that other web sites that may be accessed through our site
may collect personally identifiable information about you. The information
practices of those third-party web sites linked to Craft Center Stitchery.com are not covered
by this privacy statement.
You are solely responsible for maintaining the secrecy of your passwords or
any account information. Please be careful and responsible whenever you're
online. If you post personal information online that is accessible to the
public, you may receive unsolicited messages from other parties in return. While
we strive to protect your personal information, Craft Center Stitchery cannot ensure or warrant
the security of any information you transmit to us, and you do so at your own
risk.
Children's Privacy
Craft Center Stitchery takes children's privacy seriously. Craft Center Stitchery does not seek to collect
personal information about children through its Web site. Like other operators
of Web sites for children, Craft Center Stitchery is prohibited by law from conditioning a
child's participation in an activity disclosing more personal information than
is reasonably necessary to participate in the activity.
If a child submits information to us through any part of our Web site and we
know that the person submitting the information is a child, we delete the
information as soon as we discover it and do not use it for any purpose, nor do
we disclose it to third parties.
Since we do not seek to collect any personal information about children, and
we delete such information that we collect inadvertently as soon as we discover
that a child has submitted it, we typically retain no information about children
that could be reviewed or deleted. In the odd event that a parent requests
review or deletion of information about a kid before we have discovered and
deleted the information, then we will of course honor that request.
Other Web sites
Craft Center Stitchery's Web sites contain links to other Web sites that are not operated by
Craft Center Stitchery. Craft Center Stitchery is not responsible for the privacy practices of the Web
sites that it does not operate. Some parts of the Web site are animated
using downloadable applications with Macromedia's Shockwave/Flash.
Contact Craft Center Stitchery
Craft Center Stitchery is the sole operator of the Craft Center Stitchery Web sites. If you would like to
contact us for any reason regarding our privacy practices, please call or write
us at the following address:
Craft Center Stitchery
Craft Center Stitchery wants to help you keep your personal information accurate
You can request the individual information that Craft Center Stitchery has collected by
submitting a request.
Effective Date: Friday, May 18, 2007
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